Terms & Conditions

Last Updated: June 2026

Welcome to Peetalya (पीतल्या). By accessing or using our website, you agree to comply with these Terms & Conditions.


Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

If you do not agree, please discontinue use of the website.


Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate.

However, errors may occasionally occur. Peetalya reserves the right to:

  • Correct errors or inaccuracies
  • Change product pricing without prior notice
  • Discontinue products at any time

Orders

All orders are subject to acceptance and availability.

Peetalya reserves the right to:

  • Refuse or cancel orders
  • Limit quantities purchased
  • Request additional verification before processing an order

Payments

We accept payments through approved payment gateways.

By placing an order, you confirm that you are authorized to use the selected payment method.


Shipping & Delivery

Shipping timelines are estimates only.

Peetalya shall not be liable for delays caused by courier partners, weather conditions, natural events, strikes, public holidays, or circumstances beyond our control.

Please refer to our Shipping Policy for detailed information.


Intellectual Property

All content on this website, including:

  • Logo
  • Brand name
  • Images
  • Product descriptions
  • Graphics
  • Website design
  • Text and content

is the property of Peetalya and protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is prohibited.


User Conduct

Users agree not to:

  • Violate any applicable laws
  • Attempt unauthorized access to the website
  • Interfere with website functionality
  • Submit false or misleading information

Limitation of Liability

To the maximum extent permitted by law, Peetalya shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.


Product Variations

Many Peetalya products are handcrafted. Minor variations in finish, texture, polish, dimensions, or appearance are natural characteristics of artisan-made products and do not constitute defects.


Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the location of Peetalya’s registered business operations.


Contact Information

For questions regarding these Terms & Conditions:

Peetalya Customer Support

📧 Email: support@peetalya.com
📞 Phone/WhatsApp: +91 XXXXXXXXXX


Peetalya – Timeless Brass. Modern Living.

Preserving India’s brass craftsmanship for modern homes and meaningful gifting.

  • Free Shipping On All Orders
  • Secure Checkout 100% Secure Shopping
  • Handcrafted Quality Made by Indian Artisans
  • Easy 7-Day Returns Returns Within 7 Days